依合斯电梯扶手（上海）有限公司 招聘 Sales Order Administrator销售订单管理

Beauty, Safety EHC ESCALATOR HANDRAIL COMPANY是全球著名的专业制造自动扶梯扶手带及相关配件的跨国公司，集团总部位于加拿大。依合斯电梯扶手（上海）有限公司（EHC Escalator Handrail (Shanghai) Co., Ltd.）是EHC集团在远东地区的独资工厂，成立于1996年。现根据公司发展需要，诚聘优秀人才加盟。公司具有完善的培训体系并全力创造组织性的学习环境，使得员工与公司共同成长。公司位于嘉定马陆工业城，上下班有班车接送。 EHC Escalator Handrail (Shanghai) Co., Ltd. is wholly owned by ESCALATOR HANDRAIL COMPANY, which is the worlds largest multinational manufacturer of escalator handrails based in Canada. EHC Shanghai Company was established in 1996, located in Ma Lu industrial Park, Jia Ding, Shanghai. Along with companys further development, we are now inviting excellent people to join us. Company provides effective training system and organizational learning environment to ensure both individual and companys conjunct growing. Shuttle bus is also available. 有意者请提交简历，学历证明复印件，身份证复印件，在10个工作日内寄往或发电子邮件至本公司，信封或邮件上请注明应聘职位及薪资期望。 非中介，不收费应聘该职位 其它职位 更多招聘信息 岗位类别：市场销售（船舶电气） 工作地区：上海市 行业：年龄要求：18-45岁学历：大专招聘人数：1名工作经验：不限职位描述: Sales Order Administration销售订单管理 a) Strictly execute sales order processing policies and procedures to ensure customer needs are met. 严格执行销售订单处理政策和程序来确保满足客户的要求 b) Maintains customer satisfaction by establishing rapport with related customer personnel and others in a position to help meet customer needs of timely and correctly order processing. 通过与相关人员密切交往来保持客户满意度，及时且正确地处理订单，满足客户需求 c) Under the management and guidance of Sales Manager, resolves order processing related product and service problems by researching the situation; identifying alternate means of filling customer needs and recommends solutions. 在销售经理的管理和指导下，通过情况研究，解决相关产品的订单处理和服务问题；找出可行的方式来弥补客户需求，提供解决方案 d) Directs incoming calls; provides prompt reaction by finding relating information or transferring customer calls to the responsible sales representative. 接客户来电；寻找相关信息，作出迅速的反映或转接客户电话给销售代表。 e) Maintains filing system for all customer purchase orders, sales correspondence and sales contracts.维护客户采购订单、销售函件和销售合同 2.0 Market Intelligence Management市场情报管理 a) Enters competitor related information collected through daily communication with the customers into the CRM system.通过与客户日常交流，收集竞争者的相关情报，存入CRM系统中 b) Under the direction and instruction of Sales Manager, coordinate, maintains and data and information on company statistics, customers, competitors, and the Eastern Region handrail market.在销售经理的指导和指示下，协调、维护和更新公司统计信息、客户、竞争对手和东部地区扶手市场的数据和信息 3.0 Reports & Documentation报告&文件 a) Completes all required department reports for assigned duties. 完成职责内需要的所有部门报告 b) Distributes the supplier management report and delivery reports to key customers as determined by the Sales Manager. 分发供应商管理报告，在销售经理的授意下向主要客户提交报告 4.0 Health & Safety健康&安全 a) Maintains a safe and healthy environment by complying with EHC Health & Safety policies and procedures and current Health & Safety legislation. 依据依合斯所有的员工手册和政策，以及现行的健康安全法律法规来保持一个良好的工作环境。 5.0 Quality质量 a) Maintains quality service by complying and following EHC and ISO quality standards. 根据依合斯公司现行的政策和流程以及ISO标准来保持一个良好的质量环境。 b) Follows approved customer service opportunities CSO procedures 遵循批准的客户服务机会CSO程序 c) Follows approved quality procedures for Order processing Original Equipment Manufacturers (OEM’s) and Replacement Industry. 遵循设备制造商和替换行业批准的订单处理质量程序 6.0 Team Effort团队合作 a) Contributes to team efforts by accomplishing related results as needed. 必要时，达成团队目标，为团队协作贡献力量 b) Directly contributes towards departmental goals.对部门目标做出直接贡献 KEY ATtrIBUTES任职要求 ? Minimum requirement of completion of College education in business administration.至少拥有大专以上学历 ? A minimum of 1-year office administration experience in a manufacturing environment in a customer service role.在制造业客户服务岗位有至少一年的工作经验 ? Woking knowledge of MS Office能够运用办公室软件 ? Time management, organizational and multi tasking skills required 时间管理，有条理性和具备多重任务操作的技能 ? Ability to write and communicate verbally in English in a business setting is preferred. 能够在商务环境下以英语进行书面和口语交流 ? Excellent written and verbal communication skills required in English or just in Chinese/Mandarin? 能够熟练地以英语和中文/普通话进行书面和口语交流